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Lingwen
Domain workbench · Freight forwarding

A document-automation workbench that removes repetitive data entry from freight ops

Auto-recognize and structure B/L, Invoice, Packing List, CO and other trade documents. Cross-document validation and one-click standard export bundles.

10+ trade-document types
98% OCR structuring accuracy
faster per bill
Why this workbench

Why we built this solution

An international freight forwarder's ops team spends their day reconciling, copying and retyping across email attachments, Excel and scanned PDFs. One shipment can span 10+ documents that share most fields (shipper/consignee, commodity, weight/volume), yet the same data is re-entered in multiple systems — 30-60 minutes of pure document work per bill.

Our approach: capture each field once, reuse everywhere, let AI do OCR and validation, surface only the exceptions. Ops staff become exception supervisors instead of manual ETL.

Note: this solution does not integrate directly with customs, port authorities or carrier systems — it handles the freight forwarder's internal document processing and workflow. Submitted documents still go out through existing customs software / EDI channels. This is a deliberate product boundary to avoid the complexity of government APIs.

Target users

Who this is for

Small to mid-sized forwarders

20-200 person international freight forwarders

Core pain point

Document entry eats 40%+ of ops hours

Cross-border e-commerce sellers

Sellers shipping 1000+ bills per year

Core pain point

High per-bill effort and error rates

Export-oriented factories

SMEs handling their own exports

Core pain point

Document flow dependent on 2-3 veteran operators

Customs brokers

Specialist customs-declaration agencies

Core pain point

Time-consuming client data collation and archiving

Core scenarios

The workflows this solution covers

01

B/L OCR & structuring

  • Auto-detect B/L, Sea Waybill, MAWB, HAWB
  • Extract shipper, consignee, commodity, weight, volume, ports
02

Cross-document validation

  • Commercial Invoice, Packing List, CO
  • Consistency checks (commodity, qty, amount, HS code)
  • Highlight and flag anomalies
03

Standard template generation

  • One-click output in customer-required formats
  • Multi-language (CN/EN bilingual, Arabic extensible)
04

Per-customer archiving

  • Auto-archive by customer, bill, document type
  • Full-text search and historical reuse
  • Audit-grade retention
Capabilities

What the workbench actually does

Every capability has been hardened in real projects — not a slideware promise, but engineering that ships to production.

  • Multi-format input: scanned PDFs, email attachments, mobile photos, Excel, EDI messages
  • AI-driven trade-doc recognition: layout understanding + LLM field extraction, 98%+ accuracy
  • Rules engine: HS code sanity, weight/volume unit consistency, shipper/consignee normalization
  • Customer & supplier master data: auto-link to prior records and fill missing fields
  • One-click bundle generation: enter core info once, emit the full set of documents
  • API integrations: connect to existing TMS, OMS and ERP
  • On-prem option: for data-sensitive customers
Architecture

End-to-end system architecture

Freight Documents · system architecture
How we differ

How our approach differs from the alternatives

The usual approach
Our approach
All-in-one TMS tangled with government APIs
Focus on the forwarder's internal workflow
Manual entry + after-the-fact checks
AI-driven OCR + validation
Closed internal systems
API and integration friendly
Cloud-only data-sovereignty risk
On-prem deployment available
Steep licensing cost
Per-bill billing or subscription
FAQ

Before you decide, you probably want to ask

How is it different from customs-declaration software?

Customs software solves the last step — submitting to customs. We handle everything internal before that: from customer email to system-of-record, from Excel to standard documents, from cross-doc reconciliation to exception alerts. We sit upstream of customs software.

Why does being in Dalian matter?

Dalian is the largest port city in Northeast China with a dense forwarder community. That gives us a natural home base for customer interviews, POC partnerships and product co-creation — seed customers will come from this local network first.

Is it affordable for small forwarders?

Subscriptions start around $70/user/month; per-bill pricing lands around $0.15/bill. For a mid-sized forwarder processing thousands of bills a month, labor savings typically pay for the product within 1-2 months.

Give your ops team 2 more hours every day

Tell us your scenario and requirements — a specialist will reach out within one business day with an initial solution sketch and a feasibility read.